Lazy will refund most items, provided it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.
You are welcome to return or exchange for free in any Lazy store. You have 14 days to decide if an item is right for you.
Sale items are final sale — returns or exchanges will not be accepted.
Incorrect orders, such as damaged, missing, or incorrect items, cannot be returned or processed in our stores. Please contact Customer Service for assistance.
Items marked “final sale” cannot be returned or exchanged. We reserve the right to designate any other items as non-returnable in our discretion. Any such designation will be noted on each item detail page.
Items purchased with a discount code or during a site-wide promotion are not considered final sale unless they are in the SALE section. These are subject to the same return policy as full-priced items.
For hygienic reasons, face masks, underwear, bodysuits, swimwear, jewelry, and cosmetics cannot be returned online or in stores.
Please take your time trying everything on. If you decide to make a return, simply request a refund in the return section.
If you have any questions, please contact Customer Service.